Terms of Service
Last updated: July 2026
These Terms govern your use of Chicon, a private marketplace and community where you can buy, sell, and message people directly. Chicon is in active development; features may change. By using Chicon, you agree to these Terms.
1. Acceptance
By creating an account or otherwise using Chicon, you accept these Terms. If you do not agree, do not use the service.
2. The service is provided "as-is"
Chicon is offered on an "as-is" and "as-available" basis, with no warranties of any kind, express or implied. Chicon is in preview: features may change, break, or be removed, and the service may experience downtime, data loss, or other issues. Do not rely on Chicon as your sole store for critical data.
3. Your account
You sign in with a single account password. Keep it secure and don't share it — you're responsible for activity on your account. If you forget it, you can reset it by email.
4. The marketplace
Chicon operates a marketplace but is not a party to transactions between buyers and sellers — the contract of sale is between them. Buying and selling are subject to these Terms:
- Payments & escrow. Payments are processed by Stripe using Stripe Connect. When you buy, Chicon charges you and holds the funds, releasing them to the seller (minus a platform fee) once you confirm you received your item. Sellers must complete Stripe identity verification to receive payouts and agree to Stripe's Connected Account Agreement.
- No shipping or fulfilment. Chicon does not handle shipping, delivery, or pickup. Buyers and sellers arrange fulfilment between themselves.
- Prohibited items. Do not list illegal, stolen, counterfeit, hazardous, or regulated goods, weapons, or anything prohibited by law or by Stripe's restricted-businesses policy. We may remove listings and suspend accounts that violate this.
- Disputes & chargebacks. Buyers and sellers are responsible for resolving disputes about items and delivery. Payment disputes and chargebacks are handled through Stripe.
5. Acceptable use
You agree not to use Chicon to break the law, infringe others' rights, send spam or malware, attempt to compromise the service or other users, or interfere with the integrity or performance of the platform. You are responsible for the content you post, the items you list, and the accounts you connect.
6. Fees and refunds
Chicon's only charge is a platform fee — a percentage of each completed sale, deducted from the seller's payout. There is no subscription and no recurring charge to use Chicon; you pay us only when you sell something. Buyers pay the listed price plus any shipping the seller sets. Card processing is handled by Stripe, and Chicon never stores your full card details.
Because payments are held in escrow, a buyer may cancel an order for a full refund before it ships. Once you confirm you received your item — or after the auto-release window passes — the sale is final and the funds are released to the seller. Beyond that, refunds and chargebacks run through Stripe and depend on the buyer and seller resolving the dispute; we don't refund buyer's remorse after delivery, except where required by law.
7. Limitation of liability
To the maximum extent permitted by law, Chicon and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill arising from your use of, or inability to use, the service, or from transactions between buyers and sellers.
8. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date. Continued use of Chicon after changes take effect constitutes acceptance of the revised Terms.
9. Contact
Questions about these Terms? Reach us at legal@chicon.app.