Common questions

Quick answers.

Short. To the point.

Why not Thunderbird?

Encrypted by default. End-to-end email without the manual setup. Modern code, not a 20-year-old codebase.

What about emailing people who don't use Gratin?

The message goes through as regular email — encrypted on your machine, plaintext over the wire, same as any other client. End-to-end encryption needs Gratin on both ends. The more of your contacts run it, the more of your inbox is unreadable to your provider.

Works with Gmail / Outlook?

Yes — Gratin connects to any IMAP/SMTP provider with an app password. Mail to other Gratin users is end-to-end encrypted regardless of provider. Mail to non-Gratin users sends as ordinary email, same as Thunderbird or Apple Mail.

Lost password?

You lose your data. No master key, no recovery. Use a password manager.

How does Gratin make money if it's free?

Personal use is free. Organizations — newsrooms, law firms, NGOs, family offices, anyone deploying Gratin for work — pay a per-seat license. Same binary, no feature gates. Details on the for-teams page.

Is it really free forever for individuals?

Yes, for the foreseeable future. If that ever changes, existing users keep the version they have. We're not in the business of taking things away after you've installed them.

What if Gratin disappears?

The source is published. The signing key fingerprint is published. If Chicon ever shuts down, the code keeps building and the binaries you already have keep working forever — Gratin has no server component to take down. We'll also publish the signing keys in that case so the community can continue releases.

Why no Mac?

Apple's Developer Program approval has lead time we can't predict. Rather than ship an unsigned macOS build that triggers Gatekeeper warnings, we're waiting. macOS lands when we can sign it properly. No ETA published.

Why no web app?

Web apps can't hold encryption keys safely — they're at the mercy of the browser, the network, and a server you have to trust. Gratin's threat model rules that out. Desktop only, always.

How do I migrate from Thunderbird?

Gratin imports your Thunderbird account configurations on first run. Mailbox migration via mbox import is on the v1.1 roadmap; until then, IMAP folders re-sync from the server. See the docs for details.

Mobile?

Not in v1. Different threat model. May build later, no promise.